Returns
EXCHANGES:
YOU MAY REQUEST AN EXCHANGE FOR ANOTHER SIZE OR A STORE CREDIT WITHIN 30 DAYS OF PURCHASE.
TO QUALIFY FOR AN EXCHANGE, THE ITEM MUST BE UNUSED AND IN ITS ORIGINAL CONDITION AND PACKAGING.
REFUNDS:
WE ACCEPT REFUNDS ONLY FOR ITEMS THAT ARE INCORRECT OR FAULTY.IF YOU RECEIVE A DEFECTIVE OR INCORRECT ITEM, PLEASE CONTACT US WITHIN 30 DAYS OF PLACING THE ORDER.
WE WILL ASSESS THE ISSUE AND OFFER A REPLACEMENT, STORE CREDIT, OR MAY ISSUE A REFUND AS APPROPRIATE.
PLEASE NOTE: SHIPPING AND HANDLING FEES ARE NON-REFUNDABLE.
CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS UNLESS THE RETURN IS DUE TO A DEFECT OR ERROR ON OUR PART.
TO INITIATE THE RETURN PROCESS, PLEASE EMAIL US AT info@oneraceway.com.au WITH THE FOLLOWING DETAILS:
ORDER NUMBER
REASON FOR RETURN
ANY RELEVANT INFORMATION
